Shipping & Returns
Shipping & Returns
Delivery
We offer the following delivery options:
- Standard delivery — 3–5 working days
- Express delivery — 1–2 working days (where available)
Orders placed before 2 pm on a working day are dispatched the same day. You'll receive a tracking link by email once your order ships.
Update this section with your actual delivery partners and timescales.
Returns
We want you to love every purchase. If you're not completely satisfied, you can return most items within 30 days of delivery for a full refund or exchange, provided they are unused and in original packaging.
To start a return, please contact us at the address below with your order number and reason for return. We'll confirm the return address and process your refund within 5 working days of receiving the item.
Customise this policy from your dashboard to reflect your actual terms.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 48 hours and we'll resolve it immediately at no cost to you.